Microsoft Outlook Training – Level 2



Outlook

1. Working with Electronic Mails


  • Advanced Compose Features +


    1. Requesting a delivery receipt
    2. Requesting a read receipt for a message
    3. Saving an unfinished message in the draft folder
    4. Opening unfinished messages
    5. Marking messages as read or unread
    6. Attaching several files


  • Flagging Received Messages +


    1. Flagging a message
    2. Following up on a message
    3. Changing the due date for a flag
    4. Adding reminder to a message
    5. Flagging a message as completed
    6. Removing a flag


  • Tagging Outgoing Messages +


    1. Assigning a level of importance
    2. Flagging a message
    3. Following up on a message
    4. Changing the due date for a flag
    5. Adding reminder to a message
    6. Customizing a flag
    7. Removing a flag


  • Using Search Folder +


    1. Creating a predefined search folder
    2. Creating a custom search folder
    3. Customizing a search folder
    4. Renaming a search folder
    5. Deleting a search folder
    6. Using search folder to locate large messages/attachments
    7. Using search folder to find important messages


  • Managing Multiple Email Accounts +


    1. Adding more email accounts
    2. Changing the default email account
    3. Working with web base email accounts
    4. Selecting a sender email account before sending a message


  • Creating a Signature +


    1. Creating signatures
    2. Editing a signature
    3. Inserting automatically a signature in all messages
    4. Inserting manually a signature in an individual message
    5. Using several signatures


  • Working with Stationery +


    1. Applying stationery to a message
    2. Setting a default stationery for all new messages
    3. Save stationery from a message you received
    4. Creating your own stationery


  • Reducing Junk Emails & Spams +


    1. Adding a name to the blocked senders list
    2. Adding a name to your safe senders list
    3. Adding a name to your safe recipients list
    4. Setting the junk email filter options
    5. Marking a message as not junk
    6. Emptying the junk email folder


2. Working with Contacts


  • Advanced Contact Features +


    1. Organizing contacts with folder
    2. Organizing contacts with categories
    3. Creating & saving a vCard
    4. Distributing a vCard
    5. Creating a signature with a vCard


  • Contact Groups +


    1. Creating a contact group
    2. Adding new contacts to an existing contact group
    3. Adding notes for the contact group
    4. Deleting a contact group
    5. Associating activities with a contact
    6. Using the contact group


3. Working with Calendars


  • Advanced Calendar Features +


    1. Adding new calendars
    2. Viewing calendars side by side
    3. Adding & removing holidays
    4. Assigning activity to categories
    5. Assigning colour to an activity
    6. Changing the time increments
    7. Viewing tasks on the TaskPad
    8. Sharing calendar information with others
    9. Emailing a calendar
    10. Printing Calendars


  • Scheduling & Managing Meetings +


    1. Scheduling a new meeting
    2. Tracking responses to meeting requests
    3. Accepting a meeting request
    4. Declining a meeting request
    5. Proposing a new meeting time
    6. Updating a meeting attendees
    7. Canceling a meeting request
    8. Deleting a meeting


  • Using the Out of Office Assistant +


    1. Automatically replying to incoming messages while out of office
    2. Turning an “out of office assistant” rule on or off
    3. Creating a custom reply template
    4. Creating rule to send the custom reply while out of office
    5. Deleting a rule


4. Working with Tasks


  • Using Tasks +


    1. Opening the tasks folder
    2. Creating a task
    3. Viewing & updating a task
    4. Prioritizing a task
    5. Marking a task as completed
    6. Printing tasks


  • Managing & Organizing Tasks +


    1. Changing tasks views
    2. Sorting tasks
    3. Organizing tasks with folders
    4. Organizing tasks with categories
    5. Customizing task reminders
    6. Customizing the default colours in the task folder
    7. Assigning a task
    8. Accepting or declining an assigned task
    9. Sharing task information with others
    10. Updating tasks & sending status reports


5. Working with Notes


  • Creating & Organizing Notes +


    1. Opening the notes folder
    2. Creating a note
    3. Viewing notes details
    4. Modifying a note
    5. Creating an appointment from a note
    6. Creating a task from a note
    7. Sending an e-mail from a note
    8. Assigning a note to a contact
    9.Modifying note colour
    10. Changing the notes view
    11. Deleting a note
    12. Sharing your notes with others
    13. Printing notes


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